Support Center
General
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15
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What is OnlineMedEd?
Will using OnlineMedEd help me with my boards and shelf exams?
Do I have to register?
How much does it cost to use OnlineMedEd?
How do I reset my password or e-mail?
See more
Subscriptions
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8
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How do I upgrade to a Premium subscription?
How can I try a Premium subscription before buying it?
Will my subscription automatically renew next month?
How do I cancel my subscription?
Can I get a refund?
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Features
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5
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If I view a file, does it count as a download?
Can I reset my watched videos or Premium features?
How many downloads do I get with my subscription?
Can I alter the playback speed of a video?
Can I use OnlineMedEd offline?
Store
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4
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How long will it take for my items to arrive?
Can I change my shipping address after I've placed an order?
What if my item is never delivered?
What's your return policy on physical products?
Case X
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3
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What is Case X?
Will you be adding new content to Case X over time?
I haven't graduated yet - should I engage with Case X?
Intern Bootcamp
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4
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What is the Intern Bootcamp?
Will you be adding new content to the Intern Bootcamp over time?
Should I purchase the Intern Guide book in addition to the Intern Bootcamp?
I haven't graduated yet—should I engage with the Intern Bootcamp?
