General (20)

• What is OnlineMedEd?
• What materials are offered by OnlineMedEd?
• Will using OnlineMedEd improve my test scores?
• How much does it cost to use OnlineMedEd?
• Do I have to register?

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Features (6)

• How do I remove the advertisements from the videos?
• Does OnlineMedEd have fewer QBank questions compared to other question banks?
• Can I reset the QBank?
• If I view a file, does it count as a download?
• How many downloads do I get with my subscription?

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Subscriptions (6)

• Is there a way to try a Premium subscription before buying?
• Does my subscription recur?
• How do I cancel my subscription?
• Is there an advantage to the annual vs. monthly subscription?
• Do you offer class discounts?

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Case X (5)

• What is Case X?
• Is Case X sold separately from your Premium subscriptions?
• For how long will I have access if I purchase Case X?
• Will you be adding new content to Case X over time?
• I haven't graduated yet - should I engage with Case X?

Intern Bootcamp (6)

• What is the Intern Bootcamp?
• Is the Intern Bootcamp sold separately from your Premium subscriptions?
• How long do I get access for if I purchase the Intern Bootcamp?
• Will you be adding new content to the Intern Bootcamp over time?
• Should I purchase the Intern Guide book in addition to the Intern Bootcamp?

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OME Mobile (10)

• What is OME Mobile?
• Is OME Mobile free?
• Is OME Mobile available for iOS and Android?
• How does Offline Content work?
• If I'm a Premium subscriber, can I access my Premium content in OME Mobile?

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Store (5)

• How long will it take for my items to arrive?
• Can I change my shipping address after I've placed an order?
• Do you offer digital copies of the Intern Guide or QuickTables books?
• What if my item is never delivered?
• What's your return policy on physical products?

COVID-19 Case X Program (6)

• What is this program?
• How do I reset my password for Case X?
• My school gave us access to Case X but I can't access it?
• My school says they are giving us access to Case X - can you turn on my account?
• How do I access Case X?

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