General (15)

• What is OnlineMedEd?
• Will using OnlineMedEd help me with my boards and shelf exams?
• Do I have to register?
• How much does it cost to use OnlineMedEd?
• How do I reset my password or e-mail?

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Subscriptions (8)

• How do I upgrade to a Premium subscription?
• How can I try a Premium subscription before buying it?
• Will my subscription automatically renew next month?
• How do I cancel my subscription?
• Can I get a refund?

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Features (5)

• If I view a file, does it count as a download?
• Can I reset my watched videos or Premium features?
• How many downloads do I get with my subscription?
• Can I alter the playback speed of a video?
• Can I use OnlineMedEd offline?

Store (5)

• How long will it take for my items to arrive?
• Can I change my shipping address after I've placed an order?
• Do you offer digital copies of the Intern Guide or QuickTables books?
• What if my item is never delivered?
• What's your return policy on physical products?

Case X (5)

• What is Case X?
• Is Case X sold separately from your Premium subscriptions?
• For how long will I have access if I purchase Case X?
• Will you be adding new content to Case X over time?
• I haven't graduated yet - should I engage with Case X?

Intern Bootcamp (6)

• What is the Intern Bootcamp?
• Is the Intern Bootcamp sold separately from your Premium subscriptions?
• How long do I get access for if I purchase the Intern Bootcamp?
• Will you be adding new content to the Intern Bootcamp over time?
• Should I purchase the Intern Guide book in addition to the Intern Bootcamp?

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OME Mobile (8)

• What is OME Mobile?
• Is OME Mobile free?
• Is OME Mobile available for iOS and Android?
• How does Offline Content work?
• If I'm a Premium subscriber, can I access my Premium content in OME Mobile?

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Scheduler (4)

• What is Scheduler?
• Where can I find Scheduler?
• How can I edit or cancel a schedule?
• How can I give feedback about Scheduler?