General
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15
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What is OnlineMedEd?
Will using OnlineMedEd help me with my boards and shelf exams?
Do I have to register?
How much does it cost to use OnlineMedEd?
How do I reset my password or e-mail?
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Subscriptions
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8
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How do I upgrade to a Premium subscription?
How can I try a Premium subscription before buying it?
Will my subscription automatically renew next month?
How do I cancel my subscription?
Can I get a refund?
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Features
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5
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If I view a file, does it count as a download?
Can I reset my watched videos or Premium features?
How many downloads do I get with my subscription?
Can I alter the playback speed of a video?
Can I use OnlineMedEd offline?
Store
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5
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How long will it take for my items to arrive?
Can I change my shipping address after I've placed an order?
Do you offer digital copies of the Intern Guide or QuickTables books?
What if my item is never delivered?
What's your return policy on physical products?
Case X
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5
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What is Case X?
Is Case X sold separately from your Premium subscriptions?
For how long will I have access if I purchase Case X?
Will you be adding new content to Case X over time?
I haven't graduated yet - should I engage with Case X?
Intern Bootcamp
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6
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What is the Intern Bootcamp?
Is the Intern Bootcamp sold separately from your Premium subscriptions?
How long do I get access for if I purchase the Intern Bootcamp?
Will you be adding new content to the Intern Bootcamp over time?
Should I purchase the Intern Guide book in addition to the Intern Bootcamp?
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OME Mobile
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8
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What is OME Mobile?
Is OME Mobile free?
Is OME Mobile available for iOS and Android?
How does Offline Content work?
If I'm a Premium subscriber, can I access my Premium content in OME Mobile?
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Scheduler
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4
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What is Scheduler?
Where can I find Scheduler?
How can I edit or cancel a schedule?
How can I give feedback about Scheduler?